How can we help?
We respond to every ticket. Business hours: Monday–Friday, 9am–6pm BRT.
First response
24h
Business days. Often faster.
Critical bugs
4h
Blocking issues during business hours.
Coverage
Mon–Fri
9am – 6pm BRT (UTC-3)
Product support
Bug reports, feature requests, how-to questions, and billing issues.
support@veloxylabs.com →